Category:
Full Time
Created:
22.05.2021
Education:
HS Diploma
Branch:
IT Team
Experience:
Entry Level (Less than 2 years of Experience)
Work city:
Rolling Prairie, IN
Salary:
$31,200 - $45,760
We are seeking an experienced IT Support Technician to join our team! You will assist in resolving computer-related issues for our clients and act as a "virtual IT administrator." This includes onsite and remote support services and the ability to share expertise on support services when requested by peers and clients. This individual must possess very strong customer service, communication, desktop troubleshooting skills, and basic server and networking troubleshooting. They must enjoy solving a wide variety of problems on a continual basis and will lead/participate in hardware and software deployments, procurement and disposal. This technician will be responsible for all work assigned to them until completion of tasks and should communicate status updates regularly with clients. Our desire is to build a long term relationship with clients and provide them a resource for all of their technology needs.
Responsibilities:
Preferred Personal Qualities:
Education, Certifications, and Experience:
Benefits
** All positions at PhantomTS require an applicant who has accepted an offer to undergo a background check. The specific checks are based on the nature of the position. Background checks may include some or all of the following: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. By applying for a position with PhantomTS, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Phantoms’ employment policies. You will be notified during the hiring process which checks are required for the position. **
**Must have reliable transportation and valid drivers license. Phantom Technology Solutions maintains a physical office location in the Northern Indiana area, however client needs often dictate an onsite visit to provide support. Mileage is reimbursed. Depending on the situation, support may be rendered via phone, email, remotely, or onsite. Any offer of employment is contingent upon the results of a pre-employment drug test and background check. All employees are expected to adhere to safety procedures and guidelines at all times. Salary will be based on experience. **